How do I cancel a subscription?
You can cancel your recurring subscription at any time.
To check your current subscription status please go to Account Settings - Subscriptions section.
To cancel your subscription please send a request to our Support team at firstname.lastname@example.org.
At your request please mention the email address associated with your HypeAuditor account.
We will proceed your request and send you a confirmation email shortly. Our subscriptions are monthly/quarterly/annually recurring. If you want to cancel the recurring of your subscription for the next billing period, please send us a cancellation request not later than 24 hours before the end of the current period.
Can I receive a refund?
Please note that we do not offer refunds or credits for partial use of Service, upgrade/downgrade refunds, refunds for unused features, or refunds for failures or inaccessibility of Service due to circumstances beyond HypeAuditor control. In order to treat everyone equally, no exceptions will be made.
More information can be found in our Terms of Service.