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Why did a Competitor Analysis Report fail to generate?

Learn what to check when a Competitor Analysis Report does not complete or cannot analyze one of its inputs.

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Written by Anna Komok

If a Competitor Analysis Report does not complete, review its inputs before creating another report.

Check the report configuration

  1. Confirm whether the report is configured by mention, mention and hashtags, hashtags, or post links.

  2. Check that the Instagram mention, hashtags, or post links are current and publicly accessible.

  3. Confirm the selected country and reporting period.

  4. If specific profiles or posts fail, open them directly on Instagram and check whether they are private or unavailable.

  5. Save the failed report URL and error message.

For configuration limits and time-period options, see How to create Competitor Analysis Report?.

If some reports complete and others do not, send Support both a successful example and the failed report, together with all inputs and screenshots. This helps isolate whether the problem is tied to a specific profile, post, hashtag, or report configuration.

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