How do I cancel a subscription?
Find out information about cancellation process and refund policy
Tanya avatar
Written by Tanya
Updated over a week ago

You can cancel your recurring subscription at any time. To check your current subscription status please go to the Account Settings - Subscriptions section.

To cancel your subscription please send a request to our Support team by clicking "Cancel subscription" button.

We will proceed with your request and send you a confirmation email shortly. Our subscriptions are monthly/quarterly/annually recurring. If you want to cancel the recurring of your subscription for the next billing period, please send us a cancellation request no later than 24 hours before the end of the current period.

Can I receive a refund?

Please note that we do not offer refunds or credits for partial use of Service, upgrade/downgrade refunds, refunds for unused features, or refunds for failures or inaccessibility of Service due to circumstances beyond HypeAuditor control. In order to treat everyone equally, no exceptions will be made.
More information can be found in our Terms of Service.

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