Messages allows you to gather all your interactions with the influencers to have a convenient place to track and continue your conversations.
Getting Started
To use the Messages tool, simply start a conversation with an influencer.
There are several ways to do so:
By searching in Influencer Discovery and reaching out to selected influencers, either in bulk or one by one.
By picking an influencer in My Network and clicking Start Conversation or selecting multiple accounts and reaching out in bulk by using the Send Message button.
The Messages window appears when you initiate a conversation:
Messages Tool
Once the conversation has been initiated, it is displayed in Messages and can be accessed anytime. When an influencer replies, you get the notification in your dashboard next to Messages, so you won't miss it.
The Messages tool has two main sections:
Conversations - the list of conversations with all influencers for direct access to the chat with a specific person. For example, if you sent the same sequence to 10 influencers from your list, you will see 10 separate conversations in this section.
Broadcasts - compared with the section above, the conversations are grouped by campaign or sequence to track the performance of messages you send to multiple recipients.
Messages also includes help sections to optimize and improve the outreach process:
Signatures to prepare a custom signature and apply it to all emails;
Templates to speed up the writing process for effective and engaging emails;
Sequences to create a complete chain of follow-up emails to maintain communication with influencers.
Frequently Asked Questions About Messages
Why do some influencers have empty email fields?
Influencers might not disclose their email by not adding it to their social media accounts. If we do not detect an email after analyzing reports, we leave the field empty so that you can fill it with an email you may find elsewhere.
How do I connect my work email?
You can connect your work email to the relevant field in your account's Settings. The adding an email option is also available right from the Messages window at Discovery/My Network. Use the Grant Access button to connect your email and start a conversation! You can find out more about the work email connection process in this article <paste article on email connection>.
How do I ensure my messages will not be marked as spam?
The emails are being sent from your actual email, which you can always verify. Our email-sending engine is also built on algorithms that are not spammy. In addition, consider techniques for avoiding being marked as spam, such as not overloading your messages with emojis, links, and low-quality images.